FAQ

What makes us different?

We've spent a lot of time camping and always wondered why good quality gear costs so much.

To answer this calling, we set out to create awesome camping products that don't break the bank.

We spent countless hours researching product development, talked to all of our friends to get their feedback and contacted dozens of manufacturers to find the best possible quality products.

You may be wondering...how do we offer such great products at a low price.

Well, the short answer here is that large brands have a ton of non-product associated costs that we don't have - ex. rent, high payroll, retail markup, office supplies, large marketing budgets, bloated work force - to name a few. 

We've cut out these costs and worked hard to keep a lean structure in the supply chain, overhead and marketing, while focusing on selling products direct to consumer.

Lean Structure + No Middle Man = Great Products at a Better Price

How can we contact you?

To contact us, please reach out to info@getleisureco.com.

Want to become a brand ambassador?

If you are interested in becoming a brand ambassador, please send us an email at info@getleisureco.com telling us about yourself, your adventures and your social media presence. All applicants are reviewed and we are ALWAYS happy to hear from our fellow adventurers. 

Want to become a retailer?

If you are interested in becoming a retailer, please email us at info@getleisureco.com to get the conversation started.

What shipping options do you offer?

We have 2 shipping speed options:

Standard Shipping: 5 - 7 business days after order is processed

Expedited Shipping: 2 - 3 business days after order is processed

Shipping prices vary and will be calculated at checkout.

We have several different fulfillment centers, boxes may originate from an Amazon fulfillment center and may be within Amazon packaging.

What is your return policy? 

We accept returns up to 30 days after receipt of product as part of our customer satisfaction guarantee. 

To file a return, please send an email to info@getleisureco.com with your proof of purchase.

Do you offer a warranty?

Leisure Co offers a 1 year warranty limited to manufacturer defects, does not apply to regular wear & tear or improper care.

Proof of purchase is required to file a warranty claim. To file a warranty claim, email us at info@getleisureco.com with your proof of purchase and we are happy to help you out.